My childhood friend, Mr. Stephen Yong asked me yesterday, “ John, how do you manage a person management and leadership styles ? “ He added, “ John, if I can manage my staff leadership and management style, I can untap their r potential to the maximum. “ “ John, do you agree ? “
I discussed Stephen yesterday that in fact we have an assessment instrument to enable us to assess a person’s personality type. It comprised of 144 assessment questions where an individual needs to response to these questions within 25 minutes. The responses provided must most represent him or her. However, the result will be different if an individual’s response is based on the ideal situation.
Thus, my answer to Stephen was – “ Yes. “ we can find out an individual’s personality type to understand his or her management and leadership styles.
Bringing out the best in yourself at work is something everyone can do. All it requires is your ability to pay attention to your most precious asset – YOU. If you are already able to do this, then your answer to the following questions will be a “ yes. “
· Are you able to communicate effectively at work so that others truly understand what you mean to say ? Do you objectively hear what others say to you ?
· Can you give constructive feedback to the people with whom you work in such a way that they do not feel defensive and that they do not feel defensive and that you actually help them to improve their performance ?
· Can you manage conflict at work, including taking responsibility for your contribution to a situation, de-escalating a conflict, and approaching others in a respectful and productive way ?
· Do you know how to develop both your own behavior and that of other team members in order to increase team performance ?
· Do you understand your own leadership strengths and weaknesses, as well as those of the leaders for whom you work ? Do you know how to capitalize on your leadership strengths and how to work on your development areas ? Do you understand your boss so that you can work more effectively with him or her ?
· Do you know practical and powerful developmental activities, customized to your own needs, that can help you to know yourself better and to work successfully with others ?
Personal Personality Profile
Did you answer a resounding yes, to all the above questions ? Few people can. However, all of these skills for bringing out the best in yourself at work can be learned when you use the Personal Personality Profile ( PPP ) assessment instruments to increase your social intelligence.
Social intelligence is actually two different yet interconnected factors: intrapersonal intelligence which is the ability to know oneself accurately and to use that knowledge to operate in life successfully; while interpersonal intelligence, which is the ability to understand and work well with others. An individual’s “ emotional intelligence “ as social intelligence is frequently used, is a greater predictor of success in almost every field of work than either prior work experience or standard IQ score.
PPP is the single most powerful tool available to help you to develop your emotional intelligence.
PPP will be able to assess your habits of thinking, feeling, and taking action, which is connected to personal development paths. From the PPP report one will be able to understand oneself better, learn areas of personal improvement areas and recommended path for further development. The PPP assessment tools and report will enable one to prevent conflict, create and participate in highly productive teams, understand your greatest leadership strength can become your greatest weakness, and know what to do about this; develop a customized method to transform oneself.
Communicating Effectively
Communication is the single skills that every employee is every company mist demonstrate continually in his or her work. The success of senior leaders, individual employees, managers and support staff in every industry and profession can be made or broken on effectiveness of their communication skills. .We communicate in person at staff meetings, in one-to-one conversations, and in the halls; we also communicate through email, telephone, letters, video conferences, and presentations. Our intention is almost always to come across well, to be understood, and to influence others. However, the reality is that we do not always achieve these goals; in truth, even the most effective communicators can sometimes be misunderstood. Every one can benefit from improving his or her communication skills.
Have you ever been misunderstood in any of the ways described below ?
· I feel hurt and angry when I am told that I criticize others, because I work so hard to control my responses.
· I feel unappreciated and indignant when I hear that someone does not perceive me as the kind and generous person I believe myself to be.
· I am upset and perplexed when someone tells me that I come across as cold, abrupt or insincere.
· I feel hurt and angry when my behavior is misinterpreted or when I am told that I am overly sensitive.
· I am taken aback when someone says that I am aloof and act superior, and I can’t understand how anyone could perceive me that way.
· I react very strongly when people tell me I am pessimistic; after all, I keep most of my negativity to myself and try to be constructive.
· I get distressed when I discover I am not taken seriously at work because I have more ideas and know more about most topics than other people do.
· I try hard to contain myself, so I feel distraught when I hear, yet again, that I overwhelm others.
· I get confused and then quietly angry when others do not consider my polite requests and suggestions.
Have you ever been in a situation in which something you said was misperceived ? Or, have you ever realized after listening to someone else that you did not truly hear what the other person was saying ? In either of these cases communication distortions were at work. When we talk, we often distort what we say as a result of our speaking style, body language, and blind spots; when we listen, we often filter what the other person is saying to us through selective listening.
Three kinds of distortion may be present when we send a communication to someone else; speaking style, body language and blind spots. Speaking style refers to the overall pattern by which we talk as well as to what we actually talk about. Some of us speak slowly, while others get right to the point; some of us sound like honey and others like machine guns. Some tell stories,, while others talk about tasks,. Some people talk about feelings and others talk about ideas or events, Some people hardly talk at all.
Our posture, facial expressions, hand gestures, body movements, energy levels and hundreds of other non verbal form the integrated impression known as body language. The combination of our speaking style and our body language accounts for approximately 93 percent or more of the meaning others hear in what we communicate only; only 7 percent or less of a perceived message comes from the actual content of what we say.
As important as body language is to communication, most of us are unaware of our own body language because it is largely unconscious. Our body language is as automatic as breathing. We rarely pay attention to taking a breadth, yet we do it all day long.
Blind spots contain information about ourselves that are not apparent to us, but are highly visible to other people, We unknowingly convey this information through an amalgam or our speaking style, body language, and other inferential data. Have you ever been told – and been surprised to hear.. that you cleared your throat regularly, pulled at your hair, crossed your feet while standing, or said “ um “ then times during a speech ? This is the type of information contained in our blind spots.
The receivers of the message we send also distort what they hear through their distorting filters. These are unconscious concerns or assumptions. For example, if you focus on whether or not your listener like you or if you pay attention to whether other people are demanding your time and energy, you will not be clearheaded enough to accurately hear what others are really saying to you.
Conclusion
Thus for one to work effectively in an organization, one needs to know the personality profile of the team members; this will enable one to manage the situation to the benefit of the organization.
Personal Personality Profile is a powerful tool for self understanding, the gist of emotional healing and a major factor in personal evolution. Thus it is recommended for every staff in the organization to take a Personal Personality Profile.
Sunday, November 2, 2008
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